Emergency Information

In case of an emergency please check this page for updates and instructions.

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Good Afternoon Inspired Families,

As the nation faces record cases, we want to reassure you we are remain steadfast in fighting this battle.  The spikes in hospitalizations in the outside community at large are a reminder of how difficult it is to contain the spread of this highly contagious virus. 

We are resolute in our efforts and are committed to making every effort to mitigate an opportunity for the virus to enter.  This includes but is not limited to vigilant disinfecting and cleaning schedules and screening of employees and residents.  In addition, we have completed extensive training on infection control.  We have worked with suppliers to ensure we have the protective wear and other tools including UV light technology for sanitation as needed.  Our teams have and are wearing masks, googles and other protective wear when giving care. 

Our residents, associates and families remain our top priority. Our Home Office emergency response team includes guidance from a Medical Director and Registered Nurse Practitioner and continues to meet and support our efforts by monitoring and communicating guidance from the CDC, state, and local health departments. 

We continue to ask for your patience and prayers and thank you for the outpouring of love and support of families and friends as we continue to shelter in place and fight this elusive disease. 

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Good Afternoon Friends & Families,

Validus Senior Living / Inspired Living is deeply saddened by the senseless death of George Floyd and the events that have followed over the last several days across our nation. The names of men and women of color killed in all too similar circumstances flood our hearts and minds. These communities are suffering.

We understand words are inadequate and only a minimal initial step to acknowledge the suffering of our associates, friends, and relatives but we want to take that step.  Validus/Inspired Living embraces diversity and respect and wants to be a company that will not stand in silence.  Your voice, message, and community matters.  We understand that despite the pain, fear, anger, and frustration, you continue to show up and serve our Mom’s and Dad’s everyday under these unprecedented times.

Now more than ever we will vow to honor the principles of our moral compass and seek to better understand the experience of our associates and the impact of racism on our team.  There can only be one response to racism and violence and that is to deepen our commitment to making real change. There is no easy path, but you have our commitment to be 1% better every day which means identifying opportunities to act differently.

We seek wisdom from God and while we work together to contribute to the change we seek, we pray for healing for our team members, our community, and our nation. 

 

In the End, we will remember not the words of our enemies, but the silence of our friends.

Martin Luther King, Jr.

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Good Afternoon Friends & Families,

President Donald Trump disclosed his guidelines for "opening up America again" last week with types of institutions that could reopen, and limitations noted. The criteria require strict adherence to social distancing protocols. Business noted were restaurants, movie theaters and places of worship as well as fitness centers. Senior communities will be among the last to open once “3 gating criteria phases” are satisfied which effectively requires a minimum of six weeks of downward trajectory of positive cases in a region or state (or percentage of cases (assuming testing will increase). The recommendations define vulnerable Individuals as those who are elderly OR those with underlying health conditions. Examples noted are those with high blood pressure, chronic lung disease, diabetes, obesity, asthma, or those with immune compromised systems such as those receiving chemotherapy.

For your convenience, we have outlined a summary:

1. Guidelines for All Phases:
   1. Employers

1. Develop and implement appropriate policies, in accordance with Federal, State, and local regulations and guidance, and informed by industry best practices.
   1. Social distancing and protective equipment
   2. Temperature checks
   3. Testing, isolating, and contact tracing
   4. Sanitation-Use and disinfection of common and high-traffic areas
   5. Business travel
2. Monitor workforce for indicative symptoms. Do not allow symptomatic people to physically return to work until cleared by a medical provider.
3. Develop and implement policies and procedures for workforce contact tracing following employee COVID+ test.

 

2. Gating Criteria (Satisfy Before Proceeding to Phased Opening)
   1. Symptoms:
      2. Downward trajectory of influenza-like illnesses (ILI) reported within a 14-day period AND Downward trajectory of Covid-like syndromic cases reported within a 14-day period
   2. Cases:
      2. Downward trajectory of documented Covid-19 cases within a 14-day period  OR Downward trajectory of positive tests as a percent of total tests within a 14-day period (flat or increasing volume of tests)
   3. Hospitals:
      2. Treat all patients without crisis care AND Robust testing program in place for at-risk healthcare workers, including emerging antibody testing.

 

3. Phase 1 -Regions that satisfy Gating Criteria:
   1. Individuals
      2. VULNERABLE INDIVIDUALS should continue to shelter in place. Members of households with vulnerable residents should take precautions to isolate from vulnerable residents.
      3. All individuals should maximize physical distance from others when in public.
      4. Avoid SOCIALIZING in groups of more than 10 people and allow for physical distancing.
      5. AVOID NON-ESSENTIAL TRAVEL and adhere to CDC guidelines regarding isolation following travel.
   2. Employers
      2. Continue to ENCOURAGE TELEWORK, when possible and RETURN TO WORK IN PHASES.
      3. Close COMMON AREAS and /or enforce strict social distancing protocols.
      4. AVOID NON-ESSENTIAL TRAVEL and adhere to CDC guidelines regarding isolation following travel.
      5. Strongly consider ACCOMMODATIONS for personnel who are members of a VULNERABLE POPULATION.
   3. NON ESTENTIAL VISITS TO SENIOR LIVING FACILITIES AND HOSPITALS are prohibited. Those who do interact with residents and patients must adhere to strict protocols regarding hygiene.
   4. LARGE VENUES (e.g., sit-down dining, movie theaters, sporting venues, places of worship) can operate under strict physical distancing protocols.

 

4. Phase Two – Regions satisfying the gating criteria a second time (and no evidence of rebound).
   1. Employers:
      2. Continue telework where possible.
      3. Continue closed common areas.
      4. Moderate social distancing protocols.
      5. Resume NON-ESSENTIAL TRAVEL
      6. SPECIAL ACCOMMODATIONS for VULNERABLE POPULATION.
   2. NON-ESSENTIAL VISITS TO SENIOR CARE FACILITIES AND HOSPITALS ARE PROHIBITED. Those who do interact with residents and patients must adhere to strict protocols regarding hygiene.
   3. LARGE VENUES (e.g., sit-down dining, movie theaters, sporting venues, places of worship) can operate under moderate physical distancing protocols.

 

5. Phase Three- Regions satisfying the gating criteria a third time (and no evidence of rebound)
   1. Individuals:
      2. VULNERABLE INDIVIDUALS can resume public interactions, but should practice physical distancing, minimizing exposure to social settings where distancing may not be practical, unless precautionary measures are observed.
   2. Employers:
      2. Resume UNRESTRICTED STAFFING of worksites.
   3. VISITS TO SENIOR CARE FACILITIES AND HOSPITALS can resume. Those who interact with residents and patients must be diligent regarding hygiene.
   4. LARGE VENUES (e.g., sit-down dining, movie theaters, sporting venues, places of worship) can  operate under limited physical distancing protocols.
   5. GYMS can remain open if they adhere to standard sanitation protocols.
   6. BARS may operate with increased standing room occupancy, where applicable.

 

We continue to monitor and follow the CDC guidelines, communicate with each respective state Department of Health as well as follow national coverage for information as it relates to the virus, testing, and potential therapies for treatment.  We look remain cautiously optimistic as we work vigilantly to contribute to stop the spread so that we can open our communities and celebrate with our friends and family in the very near future.

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Good Afternoon Friends & Families,

We want to thank all of our residents, family members and associates for the dedication they are showing each and every day to their friends, neighbors, loved ones and co-workers to practice social distancing and other important habits to help prevent further spread of this coronavirus outbreak. We know we are asking a lot of you and you are responding with understanding, support and commitment. Among the many things we are learning is that the tremendous hard work of so many can be quickly devastated if just one person in our community, or a family member, lets their guard down.

We are grateful to report that we have no significant changes to report in terms of health and wellbeing of our resident population.  We know there is much media around the industry in general but know that we are and will continue to keep you informed of changes in condition as it relates to your loved on and our community in general.

Sometimes it is the little things that can make a big difference.  We continue to monitor and evolve with the recommendations from the CDC. such as:

• Shelter in place in your home, apartment, or designated secure area.
• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.

 

For our communities offering assisted living:   The CDC is now recommending that everyone wear a surgical mask outside their home to help prevent spreading of the virus. As a further precaution, assisted living residents are being offered surgical masks and being encouraged to wear them as a service to their neighbor. We know we are all in this together and appreciate your support in our effort to flatten the curve.

It seems a long time ago when we could have family and friends visit our communities and boost our spirits. We are all eager to return to those days as soon as possible. But if we elect to change our current stay-in-place practices just one day too soon, before it is safe for everyone, we know from what is happening around the world and across our country what the results can be. It is said that patience is a virtue. We are so grateful for your patience.

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Good Afternoon Friends & Families,

As the global outbreak of COVID-19 coronavirus continues to unfold, please be assured that the health, wellness and safety of our residents and staff remain our top priority. Inspired Living communities are following strict safety guidelines recommended by the Centers for Disease Control, in addition to the protocols enacted by their respective local governments. 

The environment we are operating in, is completely foreign to us.  Four months ago, the world didn’t know this virus existed, much less that it would turn our industry and resident homes upside down.  But we have adapted, wearing masks, taking temperatures of staff and residents daily and serving meals to residents in their apartments.   Limiting physical interaction has become common place.  

With all the stress, regulatory and guidance changes, it’s important to not lose sight of our ultimate calling: to serve and care for people. Whether it is moms and dads, families, associates or the community in which we operate, our purpose is to serve. 

Many families have reached out to us to ask how they can support our efforts in this time.  As a result, we have set up an opportunity for you to engage with us and spread kindness to feed our frontline staff. These associates have the most exposure, living with extremely limited resources, often relying on school nutrition programs to support their children. 

One thing we can execute quickly is to offer the opportunity to accept food donations.  If you are so inclined to drop nutritional, nonperishable items we will collect, sanitize, separate and distribute to our care partners in need. 

Thank you again for your on-going prayers, support and patience as we continue battle this unprecedented event.

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Good Afternoon Friends & Families,

As you may have read, the U.S. federal government has extended nationwide social distancing guidelines through the end of April.  Inspired Living communities are maintaining our health and safety protocols to protect residents and associates. This includes:

1. Essential personnel only, including our critically important associates, are being allowed into Inspired Living communities and are undergoing regular temperature screenings.
2. Residents are undergoing regular temperature screenings as appropriate.
3. Assisted Living Meals are being delivered to residents and all residents are being encouraged to shelter-in-place. Memory Care residents are unfamiliar and uncomfortable eating in their rooms. For these residents we have initiate “waive” dining where less than 10 residents at a time are eating in the dining room.
4. All group programming has been suspended through April 15. For communities sheltering in place, residents can still participate in activities that support social distancing. For those under quarantine, we are formalizing guiding small groups at time out on a daily basis.
5. We are cleaning and disinfecting all areas with increased diligence.

We understand you have many questions and referencing CDC guidelines is confusing and frustrating.  For this reason we have compiled and extensive list of questions and answers that will be updated with each change in our course.  We continue to ask for your patience as we adjust our course with each new learning. These articulate our position and offer you some clarity into the decision making. Access here. 

We recognize that these directives are burdensome and disheartening. However, we remain vigilant in our commitment to protect the health and safety of our moms’ and dads, co-workers, families, friends and neighbors.