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Flu and COVID-19 Prevention Efforts - Read more about our response to COVID-19
In case of an emergency please check this page for updates and instructions.
July 16, 2020
As we continue this journey, we want to express our gratitude for your ongoing support and encouragement during this most difficult time. Specifically, we appreciate your feedback on our surveys. Our only objective is to improve and the constructive ideas and suggestions along with your perception as to the level of concern related to the wellbeing of your loved one has helped us refine our approach.
In response to the surveys, we have set up a ZOOM family conference call where you can hear and see our leaders directly as well as chat in questions. We are emailing invitations to the email address we have on file. If you do not receive and invitation but would like to join, please contact your community and we will send you a link.
We will continue to keep you updated via our call system on Tuesdays and Fridays at approximately 5:00pm.
July 9, 2020
We had all hoped the heat of the summer months would kill the virus and allow us to revert to what is now considered, “the good old days,” when people could congregate or at least shake hands or hug. Our teams and residents — families included — have buckled down and complied with every recommendation.
Protecting our residents physical AND mental wellbeing is at the forefront of our objectives every day. With that being said, Inspired Living was created to “disrupt” traditional thinking. The mental wellbeing of our residents and families must be considered as part of safety equation as most residents came to us seeking to improve the length and quality of their life.
As we continue to fight this battle, we are contemplating the guidance given and are daring ourselves to consider all options for our residents to engage with their families and loved ones. With that in mind, we know that many minds are better than one when developing a solution and ask for your feedback as we consider the possibilities ahead of us.
As an example, we have implemented hug booths at two of our communities. This creative, but safe, way was developed out of this need described – maintaining the safety and health of our residents while allowing engagement with their families and loved ones. We see how this one idea is already helping with the mental wellbeing of our residents during this difficult time of quarantine. We are looking at expanding this effort to all our communities soon.
But, it is this type of creative energy that we are looking to continue so that we can offer our residents a high quality, healthy life while visiting with loved ones on or off our property. Hence, we are asking for your input in our effort to pursue a balanced and safe way to connect our residents and their families.
We are not making any decisions – this is simply a way for us to seek your opinions at this time. Asking these questions is part of our obligation to serve and protect our residents’ physical and mental wellbeing.
We humbly request your response to our survey before Monday July 13, 2020 at noon EST. Please navigate to your community specific page or click on your community link below to provide input. Your contact information is not required but will be appreciated to validate the response and allow for follow up if appropriate.
And as always, we are here at anytime to answers any questions or hear ideas you might have for our community and your loved ones wellbeing. We are all in this together and we promise that we will do everything to protect our residents physical and mental wellbeing each and every day.
Inspired Living - OCOEE
Inspired Living TAMPA
Inspired Living -SUN CITY
Inspired Living - SUGAR LAND
Inspired Living - SARASOTA
Inspired Living LEWISVILLE
Inspired Living -KENNER
Inspired Living - LAKEWOOD RANCH
Inspired Living - HIDDEN LAKES
Inspired Living - IVY RIDGE
Inspired Living - BONITA SPRINGS
Inspired Living - ALPHARETTA
June 30, 2020
Good Afternoon Inspired Families,
As the nation faces record cases, we want to reassure you we are remain steadfast in fighting this battle. The spikes in hospitalizations in the outside community at large are a reminder of how difficult it is to contain the spread of this highly contagious virus.
We are resolute in our efforts and are committed to making every effort to mitigate an opportunity for the virus to enter. This includes but is not limited to vigilant disinfecting and cleaning schedules and screening of employees and residents. In addition, we have completed extensive training on infection control. We have worked with suppliers to ensure we have the protective wear and other tools including UV light technology for sanitation as needed. Our teams have and are wearing masks, googles and other protective wear when giving care.
Our residents, associates and families remain our top priority. Our Home Office emergency response team includes guidance from a Medical Director and Registered Nurse Practitioner and continues to meet and support our efforts by monitoring and communicating guidance from the CDC, state, and local health departments.
We continue to ask for your patience and prayers and thank you for the outpouring of love and support of families and friends as we continue to shelter in place and fight this elusive disease.
June 10, 2020
As the nation begins to stabilize in response to COVID-19, our team at Validus/ Inspired Living yearns for recovery of civil discourse and is committed to a culture of responsibility and personal accountability. We are called to improve people’s lives, both those that live and work in our communities, through service, regardless of race, religion, or gender.
It will take years to understand the impact of restricted visitation on the mental and physical wellbeing of senior living residents. The impact to our teams has been immense, including understanding and modifying the everchanging guidelines. Our community leaders have risen to the occasion and demonstrated a strong commitment to protecting residents and associates while still delivering on our promise to understand, act, improve 1% each day and be generous in spirit. This week, our leader of Inspired Living Ivy Ridge, Leslie E., beautifully delivered on our mission.
As the pandemic extended into the month of May, Leslie realized she had not hugged her own mom in over three months and consequently her residents were missing the loving touch of their families. Leslie said, “I realized, I could help, and the residents should not wait any longer to hug their families.”
She went to work with her team and built the company’s first “hug booth.” The staff and residents assisted with building and decorating and then Leslie “tested” the booth by hugging her mom. “My mom was delighted, and it felt great.” Leslie has shared her plans with other community leaders and opened the booth so Inspired Families can appreciate the simple but profound opportunity to hug their loved one. Find pictures from the day Here & Here!
We have learned much over the last three months and we have a new appreciation for the opportunity to see our residents interact with those they love most. As we look forward to new opportunities to make a difference, we are proud to invite families to celebrate by recognizing Inspired Living Dads. We hope you will take a moment to download the nomination form here and submit to email@example.com by Tuesday, June 16, 2020 at 5:00pm. The winning nomination will be announced on Father’s Day and the resident will receive $1000 rent credit for July. You can find the contest details here.
Thank you for your continued support of our communities. We look forward to seeing and hugging you soon.
June 5, 2020
Validus Senior Living / Inspired Living is deeply saddened by the senseless death of George Floyd and the events that have followed over the last several days across our nation. The names of men and women of color killed in all too similar circumstances flood our hearts and minds. These communities are suffering.
We understand words are inadequate and only a minimal initial step to acknowledge the suffering of our associates, friends, and relatives but we want to take that step. Validus/Inspired Living embraces diversity and respect and wants to be a company that will not stand in silence. Your voice, message, and community matters. We understand that despite the pain, fear, anger, and frustration, you continue to show up and serve our Mom’s and Dad’s everyday under these unprecedented times.
Now more than ever we will vow to honor the principles of our moral compass and seek to better understand the experience of our associates and the impact of racism on our team. There can only be one response to racism and violence and that is to deepen our commitment to making real change. There is no easy path, but you have our commitment to be 1% better every day which means identifying opportunities to act differently.
We seek wisdom from God and while we work together to contribute to the change we seek, we pray for healing for our team members, our community, and our nation.
In the End, we will remember not the words of our enemies, but the silence of our friends.
Martin Luther King, Jr.
May 16, 2020
As we complete our 10th week of managing through the Pandemic, it is surreal to consider the changes we have made in this timeframe. The nation, our state, our local communities and each family and associate in our care has made dramatic adaptations to endure.
We are grateful to report we have NO CHANGES in general status of our community population since our last update regarding Covid-19. But as an organization we continue to evolve as the guidelines from the CDC and local health departments change. Each day we are learning, altering, and embracing the “new normal” that is necessary to proactively mitigate transmission and protect our moms and dads and each other from the virus.
As this journey continues, we realize this is a marathon, not a sprint. We need to pace ourselves and identify, evaluate, and balance our needs. Safety is always the top priority; however, we all need social stimulation and connectedness too. Going forward, we will start adding additional dining options including locations and times. We are reorganizing dining room seating and in some communities expanding to offer patio or outdoor options. Our goal is to provide service while safely supporting socialization in an organized fashion. While we will be encouraging participation of safe and flexible dining, we will still accommodate in room dining for those who prefer it.
While media reports can be conflicting and confusing, our goal is to provide you with accurate and timely information so you may have confidence and peace of mind that you are informed with current happenings at Inspired Living. We continue our commitment to notify you of any local changes within the community as well as any national or state guidance variations that would impact your loved one via our bi-weekly update calls to families.
May 8, 2020
When God created mothers,
All as lovely as can be,
He made one extra special,
And saved her just for me!
~ Holly Giffers
We have received numerous emails, videos and nomination forms accompanied by beautiful photos and stories. It has been an honor to read about these amazing women and their deep love and commitment to their families through significant hardships. Thank you for sharing your faith, family, and your treasured memories with us!
Every family is so incredibly special, and in our eyes, every mother nominated deserves and is “Mother of the Year” to their loved ones. With that being said, we had a difficult job but had a commitment to choose one as our Inspired Mother of the Year2020. We struggled and despite our efforts, we must report we were unable to choose just one!
After much consideration, we choose three Mothers to specifically celebrate. Yes! All three are getting a bouquet of flowers delivered today and will celebrate with a $3000 rent credit each! Carlyn at Inspired Living Kenner submitted by her daughter Mary M., Dora at Inspired Living Sugar Land by Sheila R. and Jackie at Inspired Living Ocoee submitted by her daughter, Sheryl H. Click here to see the nominations.
We continue our vigilant efforts to protect our residents following guidelines of the CDC and state health department recommendations. At the same time, we are making every effort to provide opportunities for you to connect to your loved one as this journey has been much longer than any of us wanted. We hope you are participating in one of our parades or you can come by for a window, or porch visit or schedule a facetime call with your loved one. We will continue to explore creative ways to engage and support connecting in every way possible. We wish you a blessed weekend.
April 28, 2020
First, and most importantly, we are thankful to share there is no change to our operating status as of this update. With various governors announcing opening plans, we feel important to remind you that regardless of changes in state “stay at home” orders, our community must adhere to added responsibilities and guidance by federal and state health authorities. We know you understand the importance of keeping our most vulnerable citizens safeguarded during this time.
We have actively worked to implement new policies and procedures based on evolving regulations and guidance by the CDC and Health Authorities. These policies, such as restricted visitation, must remain in place until public health authorities relax restrictions specifically for vulnerable populations. In other words, while the various “stay at home” orders governing our communities may expire, our policies, procedures and protective measures will continue to remain in place.
As we prepare to honor our Mothers on the upcoming holiday, we would like to invite you to nominate your mother for our first annual Inspired Living Mother of the Year contest. This is a time to celebrate all the amazing things our mothers have done to support, nurture, guide and influence our lives. We want to hear to your stories! Download our flyer, FAQ and nomination form here which will be due by next Wednesday, May 6th at 10pm.
Email your nomination form to firstname.lastname@example.org by Wednesday May 6!
We continue to monitor and follow the CDC guidelines, communicate with the Department of Health as well as follow national coverage for information as it relates to the virus, testing, and potential therapies for treatment. We remain cautiously optimistic as we work vigilantly to stop the spread so that we can open our communities and celebrate with our friends and family in the very near future.
April 27, 2020
President Donald Trump disclosed his guidelines for "opening up America again" last week with types of institutions that could reopen, and limitations noted. The criteria require strict adherence to social distancing protocols. Business noted were restaurants, movie theaters and places of worship as well as fitness centers. Senior communities will be among the last to open once “3 gating criteria phases” are satisfied which effectively requires a minimum of six weeks of downward trajectory of positive cases in a region or state (or percentage of cases (assuming testing will increase). The recommendations define vulnerable Individuals as those who are elderly OR those with underlying health conditions. Examples noted are those with high blood pressure, chronic lung disease, diabetes, obesity, asthma, or those with immune compromised systems such as those receiving chemotherapy.
For your convenience, we have outlined a summary:
We continue to monitor and follow the CDC guidelines, communicate with each respective state Department of Health as well as follow national coverage for information as it relates to the virus, testing, and potential therapies for treatment. We look remain cautiously optimistic as we work vigilantly to contribute to stop the spread so that we can open our communities and celebrate with our friends and family in the very near future.
We want to thank all of our residents, family members and associates for the dedication they are showing each and every day to their friends, neighbors, loved ones and co-workers to practice social distancing and other important habits to help prevent further spread of this coronavirus outbreak. We know we are asking a lot of you and you are responding with understanding, support and commitment. Among the many things we are learning is that the tremendous hard work of so many can be quickly devastated if just one person in our community, or a family member, lets their guard down.
We are grateful to report that we have no significant changes to report in terms of health and wellbeing of our resident population. We know there is much media around the industry in general but know that we are and will continue to keep you informed of changes in condition as it relates to your loved on and our community in general.
Sometimes it is the little things that can make a big difference. We continue to monitor and evolve with the recommendations from the CDC. such as:
For our communities offering assisted living: The CDC is now recommending that everyone wear a surgical mask outside their home to help prevent spreading of the virus. As a further precaution, assisted living residents are being offered surgical masks and being encouraged to wear them as a service to their neighbor. We know we are all in this together and appreciate your support in our effort to flatten the curve.
It seems a long time ago when we could have family and friends visit our communities and boost our spirits. We are all eager to return to those days as soon as possible. But if we elect to change our current stay-in-place practices just one day too soon, before it is safe for everyone, we know from what is happening around the world and across our country what the results can be. It is said that patience is a virtue. We are so grateful for your patience.
April 16, 2020
As the global outbreak of COVID-19 coronavirus continues to unfold, please be assured that the health, wellness and safety of our residents and staff remain our top priority. Inspired Living communities are following strict safety guidelines recommended by the Centers for Disease Control, in addition to the protocols enacted by their respective local governments.
The environment we are operating in, is completely foreign to us. Four months ago, the world didn’t know this virus existed, much less that it would turn our industry and resident homes upside down. But we have adapted, wearing masks, taking temperatures of staff and residents daily and serving meals to residents in their apartments. Limiting physical interaction has become common place.
With all the stress, regulatory and guidance changes, it’s important to not lose sight of our ultimate calling: to serve and care for people. Whether it is moms and dads, families, associates or the community in which we operate, our purpose is to serve.
Many families have reached out to us to ask how they can support our efforts in this time. As a result, we have set up an opportunity for you to engage with us and spread kindness to feed our frontline staff. These associates have the most exposure, living with extremely limited resources, often relying on school nutrition programs to support their children.
One thing we can execute quickly is to offer the opportunity to accept food donations. If you are so inclined to drop nutritional, nonperishable items we will collect, sanitize, separate and distribute to our care partners in need.
Thank you again for your on-going prayers, support and patience as we continue battle this unprecedented event.
April 3, 2020
As you may have read, the U.S. federal government has extended nationwide social distancing guidelines through the end of April. Inspired Living communities are maintaining our health and safety protocols to protect residents and associates. This includes:
We understand you have many questions and referencing CDC guidelines is confusing and frustrating. For this reason we have compiled and extensive list of questions and answers that will be updated with each change in our course. We continue to ask for your patience as we adjust our course with each new learning. These articulate our position and offer you some clarity into the decision making. Access here.
We recognize that these directives are burdensome and disheartening. However, we remain vigilant in our commitment to protect the health and safety of our moms’ and dads, co-workers, families, friends and neighbors.