Good Afternoon Friends & Families,
As we enter the season of gratitude, we want to express our appreciation for trusting us with the care of your loved one. We also want to acknowledge and thank our essential workers who remain frontline heroes providing critical and compassionate services. Regardless of the time of year, we are grateful for our residents, associates and families and we are committed to providing a safe, warm, and inviting environment for loved ones and our residents to gather.
For senior living providers, state officials have issued guidance for the holidays and the Inspired Living COVID-19 Task Force has carefully reviewed and constructed policies that follow these guidelines. Thanks to the diligence of this team, we have been able to responsibly re-introduce visitation over the past few months in accordance with local, state, and federal requirements; our desire is to continue doing this as safely as possible. We recently invested in even more precautionary measures that will continue to help us prevent the spread of the virus. We are committed to providing a safe working environment for our associates, keeping families connected to their loved ones, and to ensuring our residents have the best experience in our communities.
Ensuring an atmosphere that feels as normal as possible will require us to stay vigilant and stay ahead of the curve through the precautions we take. We want to highlight the many ways we can all still embrace the season without sacrificing the safety of our residents and associates.
First, we plan on having fun and safe resident celebrations at each of our communities throughout the season. If you are not able to visit, know that we will be celebrating in style with special meals, activities, and virtual entertainment to help make these moments memorable. Second, we highly encourage continued virtual visits with your loved ones. These virtual visits are meaningful and the safest way to connect. We are happy to continue coordinating pre-set times for virtual visits that fit your schedule and needs throughout the holiday season. Finally, we understand that some families may want to bring their loved one to their own home for a brief visit during the holidays. We want to work together for a safe plan for everyone involved. You may download specific protocols here.
If you do request to temporarily take your loved one out of the community, we will ask you to complete two questionnaires related to length of departure and sign a commitment form to adhere to social distancing, washing hands, wearing masks, and avoiding crowds. You can download the departure questionnaire here and the return questionnaire here. We will provide, administer, and review a COVID-19 test prior to departure. We will complete an exposure evaluation upon return and residents will need to agree to quarantine up to 14 days, with testing options that may reduce the quarantine period. For tips on how to protect your loved ones and yourself, click here.
We understand the significance of the holidays and being able to celebrate with your loved ones. We hope the various options outlined above will help you begin proactively planning for meaningful celebrations. Thank you again for your support and patience and we look forward to seeing you and your family in the coming weeks!